What is Get Shifty?

The technical term is Smart Time of Use pricing, which is currently available to customers in selected network areas. We call it Get Shifty.

With Get Shifty, you can save money when you shift your power use to off-peak times of the day.

What are my peak and off-peak times?

UNET, Vector (Auckland), Counties, PowerCo East (Tauranga, Coromandel and Thames Valley) and PowerCo West (Taranaki, Manawatu, Whanganui, Wairarapa) network areas:

WEL network area (Waikato):

Waipa network area:

Unison network area (Rotorua, Taupo, Hawke’s Bay):

Electra network area (Kapiti and Horowhenua):

Orion network area (Canterbury):

Note: These times may be subject to change by your network

What are my peak and off-peak rates?

Once you’re up and running with Get Shifty, you’ll be able to see your full rates, including the new peak and off-peak rates, on the Your Rates page on the mobile app or in your desktop account. If you would like to find out your rates before signing up, just give us a call on 0800 462 668.

You’ll also get a snapshot of what period you are in right now and the related rate on the Balance page of your desktop account.

Key thing to note is that while your off-peak rate will be lower, your peak rate will also be higher.

How can I track what times I’m using power?

You can monitor how much power you’ve used off peak vs peak on the Daily Usage graph in our mobile app. You may need to update to the latest version of the app first.

The Balance page of your desktop account will also show you what period you are in now, and what the current rate is, as well as what all your rates are for that day so you can see what time to shift your usage to.

How do I shift more of my usage?

Making the most of Get Shifty is all about shifting as much of your power use from peak to off-peak times as you can.

Power-hungry appliances include dishwashers, ovens, washing machines, dryers, and of course heaters.

New models of dishwashers, heat pumps etc may have timers or even wifi controls. But let’s face it, most of your ability to shift and save will be if you are at home at off-peak times and able to delay using those big power guzzlers till then. Here are some examples:

  • Delaying the dishwasher until off-peak times
  • Doing all your clothes washing and drying on the weekend
  • Leaving the heat pump off during peak times and turning it back on when you reach off-peak
  • Move your morning shower to a night time shower

If you need to know whether you are in a peak or off-peak period, remember to check the Balance page on your desktop account. The slider will tell you what period you’re in and what the rate is right now.

What’s the catch?

With Get Shifty you will pay more for your peak power use, as well as less on your off-peak use.

In the email we sent to you we may have used a figure for potential savings based on the amount of power you have used in off-peak periods in the past. If your usage pattern changes, for example there is no longer anyone at home during weekdays, you may not be able to save as much as we have estimated.

What happens next?

Just opted in to Get Shifty? We will switch you over to the new pricing straight away. Once you’re all hooked up, within two business days your balance page and your mobile app will look like this:

Then it’s time to start shifting that power!

Note: You may need to upgrade to the latest version of our mobile app first.

How do I opt out?

If you have selected the ‘Opt out’ button from an email we sent you, that’s all you need to do.

If you decide Get Shifty is not for you, you can opt out at any time by calling us on 0800 462 668, 8am-8pm, Monday to Friday.